Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
love these boots
I agree that these are so comfortable they are like slippers. I, unlike some other reviewers, have had no issues with the quality. I have been wearing them every winter for three years. I wore them for four days in New York in the snow in February walking all day. cleaned them up when I got home. good as new. I just bought a pair of dress shoes from Steptronics. just as comfy.
Expensive and poor quality build
I bought these in the sale after advice from the sales assistant that they were so comfortable I would not look anywhere else in the future.
He was right, the level of comfort is great..........
However the quality of the build is extremely poor.
My first pair lasted two months before the sole started to detatch at the toe.
The shop replaced them but I have since had the same problem and now the sole is detaching at the heel.
I wear them 3 days per week to the office which is hardly excessive.
There are obviously some real issues with the manufacture of these shoes and I could not possibly recommend them at all
Initially great but soon disappointed.
When I first bought these shoes I was delighted. As somebody else has said, just like wearing slippers. However, after a few months the sole on both shoes had split . Gutted. I thought I had found the perfect boot but sadly, not so.
comfortable but overall design is dismal
shoes comfort is second to none though the overall build quality is something to be desired for the front part of both soles are peeling away after just 1 months use for standard office job wear 9-5 use
Extremely comfortable but not very resilient, left me disappointed.
I have had two pairs of these Steptronic Chukka Boots and I have had to return both pair back to the store.
On the 1st pair the leather upper started to detatch from the sole in the heel area.
With the 2nd pair the sole on both boots wore very quickly and began to split with very light wear.
The most comfortable boots you can buy its like wearing your favourite slippers
the lining is leather -sheepskin implies a fur lining.
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