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Black 'Airsoft' leather toe cap shoes
These black leather toe cap shoes from Asics have a lace up front with elasticated panels for a personalised fit. They are designed with an 'Airsoft' comfort sole, which is fully padded with additional arch support and shock absorbent technology.
Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Poor quality when collected at shop
I went to the Westfield branch to buy this pair of shoes but they seemed to have finished it so I ordered online for shop collection. The order took 5 days for shop collection! (It should normally be 1 day). I went to the branch to collect my item, I was lucky the person before me opened and checked his stuff and gave me the idea to do that as well. I opened the box and what I saw was nothing but a faulty pair of shoes...couldn't be worse really. I took it to the counter downstairs and asked for a refund/exchange, the person at the counter went at the back to check if they have it...surprisingly this time they had a pair! So they gave me a new pair which is alright...I use it to go to work and it's sufficient and comfortable enough for this purpose.
got a second hand pair of well worn shoes as my order.
Delivered second hand shoes, well worn. Customer service! Yes what customer service indeed. Rubbish.
Good quality at a good price
Good quality at a good price delivered promptly. Would use again
A bit nervous as I have not ordered shoes online before
My nervousness disappeared as I tried on the shoes on instore and they were a good fit. As the shoes were on sale at half price I believe I have got a real bargain.
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