Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Love this bag!
I am really pleased with this bag it is a nice size to fit a few extra bits in while your out shopping or out for the day. I love the scarf accessory too I also changed it for one of my own in a different colour!
The only down side was the lining had a funny smell to it but soon smelt sweet again with a squirt of perfume!