Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
leave it alone!
I love the style of this bag with the three zip compartments and the lining colour is lovely. However the bag looks cheap and is clearly poor quality. The croc style at the sides are the parts that look the worst. It is massively over priced and I've seen better quality bags from new look at half the price. I also ordered the black equivalent which is of a better standard but I would advise that you leave this one lone.