Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Great bag but not for me
I bought this bag the other day and it's a great option if you want a classy bag for work and have the same bag for casual use. It's roomy for all the pieces i need to carry and the medium sized inside pocket is great for those extra bits. The adjustable strap is good but unfortunately not long enough to make it into a cross body bag, and trying to find replacement strap in the same colour is not worth it so unfortunately the bag is going back and i'm going to have to look elsewhere.
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