Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
THIS JUMPER WAS JUST WHAT WE WERE LOOKING FOR.
JUMPER COULDN'T BE MORE PERFECT AND GOOD VALUE FOR MONEY.
Quality not as good now?
I've bought several of the Thomas Nash V Neck jumpers in the past and they've been a staple of my wardrobe but my recent purchases have been badly flawed. There have been visible 'wear' marks on front and back, where it seems the fabric has either been damaged during a press or is just inherently flawed in manufacture. Something seems to have gone wrong: I recently had to return four jumpers I ordered online and did so in-store - when I checked the stock in-store, they had the same problems...not impressed. Has production been out sourced or something?!
Good value for money
Lovely soft feel jumper, fits well, colour close to that shown on screen, quick delivery, very satisfactory.