Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Fell apart and too small
Bought for xmas -way too small. Seam split after about a week. Soles fell apart after about 4 weeks of inside use. Worst slippers I have bought!!
Great style, too small, fell apart
Bought these in my size originally but as with many others had to change them for a bigger size. After three months one of the soles has split and so they are now going in the bin.
Poor quality, two months in and they are falling apart
Not very substantial need something far more hard wearing.
Way to small for the size recommended
Husband is normally an 11 so that's what we ordered but these were way too small. We have just tried the 12 too and even those don't fit so the sizing is all wrong. He liked the quality though so it is a shame
sized wrong but amazing slipper
Got these as a Xmas present, size 9, and they weren't even a close fit. Had to change them in store for a 12!!! Don't let this put you off - they are the MOST COMFORTABLE slippers, when you get ones that fit!
Looked great, good deal online BUT, had to return because the design made the slippers impossible for my husband to get on, despite my buying him a larger size, because they looked small in store.
I should have read the other online reviews before buying!
good quality but small fit
Bought these as a present for my husband's xmas.Glad I got him to try them on as they are small made. I had no problem returning them for a bigger size. He really likes the style and hard sole .
Way too small
My husband is a size 8 so ordered a size 9 from reading the reviews. He couldn't even get half his foot in them! Shame as they looked very cosy.