Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Really Rocha slippers?
I can only agree with the review below (which I wish I'd read before buying these).
They are "OK" quality slippers but for the price and considering they are *supposed* to be John Rocha, how about a label or tag on them, stating this?
I bought them as a gift and was expecting that the recipient would at least be able to see they were receiving a quality, designer pair of slippers.
As it was, the only way I could show this was by giving them a copy of the online confirmation!! Otherwise, they simply could have been passed off as a 5-pound special from the local market.
No John Rocha in sight!
Was extremely disappointed with these slippers, bought as a present for my father in law.
John Rocha is not written anywhere on this product, plus they were so mis shaped that it looked like two left feet!
I had no time to return as came just in time for birthday, so told them to return them to shop if they were not happy. Really bad product, real shame as look great in pic.
FINALLY WARM FEET
Good quality and confortable and most important warm and styling is a modern twist on traditional
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