Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Poor design for fit
Having purchased Maine slippers in the past I was confident about buying these for my husband. When they arrived the slippers themselves looked similar to those I had purchased previously but the inner sole was so thick that the shoe size was reduced and the back heel of the slipper came up very low which made the slippers tight and uncomfortable.
I bought these slippers for my husband however they were a small fit and I had to return them.
Comfy new slippers!
Very comfortable the first time they were worn. Decent quality for the price paid. Well packaged and arrived quite quickly.
Wonderful, comfortable and warm, my husband loves these slippers, he is a size 12 so it isnt always easy to find such a good pair that fit.
we must have got an unlucky pair too...
Bought for the husband last christmas (in the sale), and having just noticed these slippers are back on sale again thought I would write a review.
We were unlucky in the the first month of wear. The stiching came apart on the right slipper where the material over the foot joins the material round the outer heel. Stitching has also come away on the left slipper where the material is stiched on to the sole of the slipper.
My husband was pleased with the comfort and fit of the slipper, it was a real shame about the quality of finish with the stitching not being strong enough. If you are fortunate to get a pair that don't fall apart you will have a lovely slipper.
Unable to exchange as they had sold out at the time.
This is the second pair of these slippers I have purchased for my other half. Last year I bought a blue pair which, after just a couple of weeks of wear started to come apart inside. I exchanged them for another pair which he has happily been wearing since. When he decided that he wanted a new pair of slippers I gave these the benefit of the doubt and purchased another pair, only to find that the sole came adrift from the body of the slipper after just a few days, so again had to be returned. Needless to say I won't be investing in any more, though, if you can get a pair that don't fall apart they are apparently very comfortable!
Initially impressed then sorely disappointed
I bought these slippers for my husbands birthday and gave them to him a couple of days beforehand. I was really pleased with them as was he. He said that they were really comfy and a great fit - just what he wanted. On his actual birthday I happened to have a closer look at the slippers only to find that they had torn away already at the edge after 2 days of being worn!
Not very impressed debenhams.
Very pleased with item. Husband said they were very soft and comfortable on feet, he's hardly taken them off!