Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Bad sizing and design fault
This dress looks nice but the swirl design easily comes away and you need to get one to two dress sizes bigger than your size to fit. Such a shame. I wish I'd read the reviews first.
Bad Quality and bad sizing
Wore this dress once, washed once and the design on the lace comes off. Very poor quality. Also sizing is definitely wrong. I am a size 12 so I tried it on in store and the zip would not pull up so ordered a size 14 online. Dress came and was way too big so exchanged it for a 12 thinking maybe I had really tried on a 10 last time but no, still couldn't get the zip up. Managed to lose some weight and the zip came up but was defo a struggle. Such a stunning dress when it is actually on but what a let down. I returned it and got my money back
Quality product that looks fabulous
The first thing you notice is the quality of the product which is excellent, after trying it on it was really good fit and I felt really comfortable wearing it and thought it looked fantastic teamed with sheer black tights and a pair of black high heels, just right for night out.
After wearing this product only once, the material at the back has all came away. The products sizing is small & the quality is rubbish!! The only good thing about it is it's pretty to look at! Definately would NOT recommend.. Waste of money!
Looks better on the hanger
Dress looked great in store on the hanger. I purchased it and then tried it on later at home on closer inspection the dress was poorly made and ill fitting. Was very disappointed as red herring products are generally very well made.
This product is well made looks great on and is good value for money My 15 yr old loved it
This is a high fashion piece fashionable and classic for a late teen sophisticated without been too revealing.The fabric is a generous fit had to get 8 as no 6 in store Seams ad zip well made and very affordable price Im sure my daughter will wear it many times during the party season
Subscribe to our newsletter for the latest offers and promotions.