Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Bring back the old!
I have for the past 2 years or so bought all my super skinny jeans from you. However you have now changed the material. I thought the coated super skinny would fit like my others. But they had less stretch and we're too short. Therefore Sadly had to return. I then went for the holly super skinny, I noticed that the material on these had also changed. Being a little thicker and not as soft. Tried them anyway but again these were a tighter fit than my eight or so other pairs of super skinnies, and had to return these also. Please bring the old softer material/fit back for the super skinnies as I don't no where to get them from for future. Many thanks a loyal customer.
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