Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Purchased for my daughter as a school coat, she loves the style and it's warm, but the fabric has already started to bobble. It is already looking a bit tatty after only 2 weeks. Bought with 30% off, if I'd paid full price I would be taking it back
I ordered this item off the internet and received it faulty. I returned it to a store and reordered. The second item received was also faulty with the same fault! Both times I had not even worn the item!
Lovely coat and very warm
This is a lovely warm coat that is a good combination of smart and casual. The colour is lovely. Only complaint is the sleeves are barely long enough but I always find that with coats. It is very hard for tall people to get long enough sleeves
Well-made, comfortable, stylish
Thick material, good stitching, easy-use toggles and super stylish. This coat is like wearing a snuggly blanket and I completely adore it. Bought Size 8, and it fits wonderfully with enough room for a thick jumper or a few layers if wanted. Not a waterproof material, so not for taking a walk in the rain, but every day is pretty good. Only complaint is the price; could only afford it on sale. But definitely recommend.
Good but flawed
I love this coat in particular the colour but as others have said it's a little small in the shoulders meaning I have to be careful not to stretch it. The only other issue is that the pop buttons that hold it shut are very small and not very strong so they tend to open all the time, not to much of an issue though as the toggles are there to hold it shut.
But still a nice coat that I love.
Not my cuppa tea
Coat was bulky & not very stylish. I bought this & one from the Collection
in the Sale. Both were great value & the colour was good but didn't like the tartan insides.
Not enough room across the shoulders
I do not consider myself big, I am 5'3" and weigh 10 st. Normally I would get into a size 14, I ordered this and found it too tight across the shoulders so I ordered size 16 but had exactly the same problem. Very dissapointed as I loved the Jacket.
loved the coat very good quality
the coat was great very comfy to wear i was impressed with the quality
for the money