Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Whilst the coat looks nice when new after a few wears the material frays and it begins to look vintage very quickly. My daughter is disappointed at choosing this coat. thought it would be a quality product but this time we were wrong.
really nice coat
I got this coat on sale. Prompt delivery.
nice style and good fit
This coat is a nice style but its very flimsy and poor quality. I've not even had mine for a month and already it looks shabby and has bobbled.
Disappointed with this coat. Poor quality and was faulty. One of the poppers was broken. Was returned to debenhams for a refund.
I am really gutted as the first time I put it on the top popper came off the Jacket and left a hole. The jacket itself is rather flimsy. Returned to store today for a full refund.
Firsts impressions were poor as it was so creased. Although the style is quite nice, there is very little overlap with the buttons so could be draughty! It is not as thick as I had hoped, and not the quality expected, so sadly sent it back.
Although the coat arrived very quickly it started to fall apart straight away, toggles fell off at just a touch,the quality was not as good as I expected and I had ordered the next size up from my normal size as I knew I would be wearing jumpers but it felt tight, so I ended up taking it back to the shop. I ended up getting almost the exact same coat from a competitor but it had a much better quality/ fit at almost the same price. As this is not the first time I have bought from Debenhams and questioned the quality I will not be buying from them again.....
Lovely warm coat
This is a cute duffle coat. I bought it online but it was way too big for me so had to take it back instore to get the smaller size. It's a lovely fit, warm and comfy. Shame it doesn't have a lining but definitely recommended if you want comfort this winter.