Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Modern looking light coat
I ordered a size 10 as I am between an 8 & 10. It's ok but quite snug with a jumper underneath.
One of the features I like is that is it a light coat although it does keep you warm. The fur hood is useful in our type of weather and the clip on buttons make it look quite unique.
I ordered this coat for my daughter and she loves it, really good quality.
lovely jacket - granddaughter delighted with it
really pleased with the quality of the product - it was as described. Delivery was very quick - no problems encountered with the whole transaction
Returning this coat
I was looking forward to receiving my jacket/coat. Tried it on and was disappointed, you can not put a thicker jumper under it and the coat is not thick so you would be cold. The coat came out the packet wrinkly i am sending it back
It is a beautiful, good-fitting coat at a great price.
I'm a size 16 and it fits perfectlyâ¦..doesn't add bulk.
Really wanted to like it but arms are too tight
This is a really lovely coat - it is a nice colour, the material is good and the design is good. I liked the clip fastenings - made a change from buttons and zips. The only thing I had a problem with is the sizing - whilst my measurements would suggest I am a 12/14 I have a DD cup meaning coats I have to size up on. However, even with the size 16 (which did up but looked huge everywhere else) I found the arms to be really tight at the top, even with only a thin jumper on underneath. You certainly wouldn't want to be wearing a thick jumper under it. I never understand why the arm size of a size 14/16 coat is the same as that of a size 8 (I measured them). Surely common sense dictates that someone who is a bigger size might just have bigger arms?
Sadly it got returned and I'll know not to try Red Herring again - in store all the coats had the same arm problem...
Beautiful coat, but could have EASIER to fasten clips
I bought it just recently and I really really like it, but I'm finding the clips a bit difficult to fasten. Apart from that, super happy with my purchase. It's warm, fits very nice and it can be worn dressed up, or down. Very versatile, but just keep to instructions when it cones to cleaning it.
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