Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Bang on trend, a must buy
I love this coat! It was a bargain price and is so warm and snuggly. The fit was just right in a size 14. I am a 14 top and 12 bottom usually. I would definately recommend to others. It was delivered promptly.
Tried on size 16 in store - too BIG, size 12 too SMALL. Ordered size 14 short sleeves! Whats that about? Its being returned :( Disappointed
Cozy and warm
Lovely, cozy jacket. It is big though - I am usually a size 10 and needed to go down a size. I can easily wear a thick sweater under the size 8, so it's perfect for cold weather.
Lovely warm, stylish coat.
This coat is gorgeous, fits really nice, had a smaller size than usual, lovely and warm, the fur is really soft and the collar can sit right up around your neck, no need for a scarf.
Nice looking jacket
Unfortunately this jacket was too big. It certainly felt comfortable but due to fit I had to return this item.
Love this coat, it's cosy & really comfy.
I bought a size 14 (usual size in a coat) this came up too large on me so sent back & bought a size 12. Nice large pockets with zips.
I got the coat at almost half price, so really happy with my purchase.
Lovely and warm
I noticed this in-store and felt pulled towards it straight away. I tried on a few sizes but all seemed large so went online and ordered a 12 in the sale. When it arrived I thought it was still a lilttle large but were convinced by everyone I showed it to that it was a great fit and would mean room for a jumper!
I have been wearing it on and off for 2 weeks and love it! It is cosy and warm and soft and great for hiding my chin in from the wind! It can get a little warm on my lunchtime walks but is perfect for getting me to and from work in the cold.
Well made etc, but no shape
Not a good shape at all, in fact something my mother would wear! Incredibly warm though and wished it was less shapeless as I didnt want to take it off. However it just wasnt at all flattering.