Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
lovely cardigan style coat
Not a fan of Betty Jacksons range, however this one is nice! The fabric is very soft and does crush easily, the colour is off white with a charcoal running through it, and as stated by other customers it is very badly modelled on the websitre.
One thing I would say is that I love a funnell neck or stand up collar and to achieve the collar standing up I had to do a bit of dressmaking to make it stiffer as very soft and floppy collar, but I am well pleased with it now I have adjusted the problem, and as I got it with the 30% off it was worth the money though I don't think I would have paid the full price for it.
A beautiful coat, more grey than cream.
This is a beautiful coat. The web site picture is terrible and doesn't do it justice at all. Wear with the collar up, casual or dress, it fits the bill.
Not cream more grey.
Gorgeous coat with anything I would say it was grey not cream had to take a smaller size normally 16 took a 14
Beautiful soft fabric. Very elegant. Very versatile. Agree with other reviews that picture does not do it justice. Looks beautiful with the funnel neck done up. Would highly recommend this product. Received many compliments when it had its first outing.
Lovely coat but terrible modelling of it on the website! It looks far better on with the collar worn up, how it should be. Great quality and style. Its easy to wear and true to size I would say with a lovely soft feel to the fabric. Great for winter as its warm too. Really pleased with my purchase and especially at the reduced price.
Best coat ever!!!
I just love this coat, think I'll be wearing it all winter. The colour will lighten up my winter wardrobe. The style is VERY flattering as is the colour. I went down a size from my usual 14 to a 12 and it is a perfect fit. A very versatile coat can be worn on casual or smart occasions.
this coat is just what i have been looking for. it is stylish, very comfortable and easy to wear.the picture on the website does not do it justice, i have seen it in store and it is gorgeous, had to order it online cos they were sold out so quickly in store.
Sizing does come up a little on the big size - had to go for one size down.
Just what I was looking for. A lightweight, comfortable and cosy coat which isnt too structured but looks quite glamorous in this light colour mix. The fabric is very soft and is a subtle mix of cream and silvery grey so goes well over any colour. Extremely pleased with my purchase and was right to go for the size 10 as it is quite a generous cut and style, I am a size 12 in skirts, trousers or dresses but this fits me fine in the size smaller. Would recommend.