Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Very nice casual coat
Been watching this product in the hope it was reduced! It was finally mega reduced in the sale. Excellent value at the sale price.
Bought this on impulse and no regrets. It is easy to wear with jeans or a dress and boots. I love it and everyone who has seen me in it has admired it too! Great buy.
Lovely coat for winter
I absolutley love my coat which can be worn dressed up or down with accessories. Cosy and warm and comfortable loose fit.
lovely cardigan style coat
Not a fan of Betty Jacksons range, however this one is nice! The fabric is very soft and does crush easily, the colour is off white with a charcoal running through it, and as stated by other customers it is very badly modelled on the websitre.
One thing I would say is that I love a funnell neck or stand up collar and to achieve the collar standing up I had to do a bit of dressmaking to make it stiffer as very soft and floppy collar, but I am well pleased with it now I have adjusted the problem, and as I got it with the 30% off it was worth the money though I don't think I would have paid the full price for it.
A beautiful coat, more grey than cream.
This is a beautiful coat. The web site picture is terrible and doesn't do it justice at all. Wear with the collar up, casual or dress, it fits the bill.
Not cream more grey.
Gorgeous coat with anything I would say it was grey not cream had to take a smaller size normally 16 took a 14
Beautiful soft fabric. Very elegant. Very versatile. Agree with other reviews that picture does not do it justice. Looks beautiful with the funnel neck done up. Would highly recommend this product. Received many compliments when it had its first outing.
Lovely coat but terrible modelling of it on the website! It looks far better on with the collar worn up, how it should be. Great quality and style. Its easy to wear and true to size I would say with a lovely soft feel to the fabric. Great for winter as its warm too. Really pleased with my purchase and especially at the reduced price.