Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Jumper not fit for purpose
I loved this jumper when I originally saw it. The colour was just what I was looking for, the style was good and it fitted beautifully. I then put it on and it put grey fluff EVERYWHERE it touched - my trousers, my sister's sofa and even the inside of the coat I was wearing ( so much so that the next day when I wore a black jumper it was covered in grey fluff also.)
I took it back to the store where I bought it and eventually got my money back.
Good styling - poor quality
I love the style and feel of this jumper but it is unwearable, it sheds too much wool and it was embarrassing to leave a trail of fluff everywhere I sat . I will be taking it back.
This jumper is very stylish
This jumper is excellent quality and wonderfully soft to the touch. A good all round style to suit all shapes and sizes. Colour jut what I wanted.
Very disappointing with fluff all over everything I touched !
It felt very soft and cosy to wear but soon after putting it on, I realised that everything I touched including my trousers, my child's buggy, and all the clothes I touched in the shops all had my grey cashmere jersey all over them. Very soon had cashmere in my eyelashes. What a bad quality product. It made friction balls of cashmere under the arms. It's currently in a bag of things to be donated to the charity shop. Very dissappointing. Won't be supporting debenhams clothing dept again.
This sweater looks good but sheds too much fluff to be wearable.
This sweater is nicely styled, comfortable and a good basic colour. But within a couple of hours wearing it there seemed to be as much fluff on my skirt and shirt as tha in the sweater.
I'm told putting it in the freezer will help. I'll try it because otherwise I'm afraid it is unwearrable.
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