Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
looks good but annoying design features
I ordered this coat on line as I thought it looked smart and cosy for work.I particularly liked the fact it did not have fur on the hood.I am usually a 12 however the sleeves were far too short and the coat was a bit too snug so I exchanged it in store and ordered a 14 as there was not one in stock. Had I tried it on I would have not purchased it..The sleeves were fine however I feel it is a bit big in the body but I couldn't be bothered taking it back again.I wish I had .The belt keeps pinging open every time you accidently brush against it and the hood does not stay up in the slightest wind nor does it tighten so is pretty useless and a cold draught blows down the neckline.It is warm enough if you have a big scarf on.Overall I am pretty disappointed with this coat.
Lovely, warm coat that has had lots of compliments!!!!
I bought this coat as I'm always cold and wanted something to keep me warm on the sidelines on a Saturday. It was such a good choice, it feels like having a quilt wrapped around me and the hood is a great size, covering my heaad but not too big. As other people have said the belt does sometmes hang loose but I've learnt the key to this is making sure there's just enough to tuck into each pocket, then it generally doesn't move. I'd been looking for a coat for quite a while and am very happy with this one.
This jacket is perfect for Winter
Good value for money as I got a 20% discount. Very warm but not too bulky. Can be worn dressy or casual. Only downside is belt can open by itself. Happy with it was a good purchase.
I simply love this jacket! It is warm, confy, elegant but can be worn also for the everyday events.
Perfect coat for everyday. Lovely and warm, stylish, yet not bulky. No need for endless layers underneath, this coat is like a duvet. Very pleased and warm!
I love this coat, it's stylish, comfortable and good value as I got it on a promotion. My cons are, the belt said too high (I'm 5'7") so I remove the belt and loops and the neck doesn't zip up very high so it needs a scarf or you'll have a cold neck! Otherwise it's a lovely coat.
It has great stye and features
I do really love this coat since I always wished to find such a nice stylish smart coat.The only thinks that makes me upset is that it is a little bit heavy.
Snugly warm for a cold day
I agree with other reviewers, this coat comes up small, the belt is a let down as it keeps slipping out of the loops and the buckle is useless. Saying that, it is a very warm and cosy coat on a cold day. Any sign of a breeze and you need a scarf as the fasteners at the top aren't high enough to keep the hood up. If you can cope with this and the belt this coat is a good winter warmer but I am very disapointed that the designer did not check out the details!! I recommend this coat only if purchased at a discount or sale price.