Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
lovely cozy coat
realy nice coat one problem the belt kept losing it
Not for the larger person!
I absolutely loved this coat. But when I looked in the mirror OMG, definitely a NO!!!
I would say if you are on the larger side, as I am, this coat, and to be fair most styles like this, would only make you look bigger, and boy did it!
Loved the product and very well made, just me that made it look wrong!!
This coat has everything you would want in a coat
I am so happy with this coat as it serves the purpose. I will say one thing though that the belt keeps unfastening if I hold anything against it. I am not sure whether this is a fault on the coat or what.
A little on the small side and quite long, good quality but returned because of the fit.
Nice 'n' toasty.
Bought this for my partner for Christmas but she couldn't wait to wear it walking to work. Lots of good comments from colleagues and she says it keeps her really warm.
Great Quality Heavy Duty Winter Coat
Good quality coat bit heavier than most. I went up a size due to other reviews but it's not that small made and very comfortable. The hood sits very nice too. Overall delighted with purchase especially as it was on offer which was an amazing bargain. Very happy customer.
Warm winter coat
This coat feels really snug for winter but it is on the small side. Nice deep pockets for keeping your hands warm and comes up fairly high around the neck. The belt is a bit flimsy but overall a lovely coat.
looks good but annoying design features
I ordered this coat on line as I thought it looked smart and cosy for work.I particularly liked the fact it did not have fur on the hood.I am usually a 12 however the sleeves were far too short and the coat was a bit too snug so I exchanged it in store and ordered a 14 as there was not one in stock. Had I tried it on I would have not purchased it..The sleeves were fine however I feel it is a bit big in the body but I couldn't be bothered taking it back again.I wish I had .The belt keeps pinging open every time you accidently brush against it and the hood does not stay up in the slightest wind nor does it tighten so is pretty useless and a cold draught blows down the neckline.It is warm enough if you have a big scarf on.Overall I am pretty disappointed with this coat.