Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Fabulous extremely warm fashionable jacket.
Good jacket, true to size. Fashionable jacket even in the larger size. Snug, comfortable and very warm. Good cuff keep wind out.
The only downside is the buckle belt comes loose very easily.
On The Small Size
I liked the coat but the sizing was too small , I would have to go up a size , so unfortunately I sent it back , as I ordered off line , a pity as I liked the quality and style
Sizing around the middle is not consistent with the rest of the jacket. Like others, I needed to go a size up to be able to close the jacket but everywhere other than the middle feels huge.
Hood is for decoration only. Doesn't close in around the face any so constantly falls down.
On the plus side, it's a nice colour and is very warm.
Waste of money - regret not returning it.
Fantastic buy, excellent quality for very reasonable price.
Lovely stylish warm coat, good quality, excellent value for money. Many compliments received!
Ordered the Navy and Taupe for choice and I have to say I struggled to return the navy, as I wanted to keep both. It is a really good fit with slight fitting at waist which gives a good shape. Very well finished coat which is very cosy.
Warm and Dry
Ordered this jacket for the colder rainy days when a lighter rain jacket is unsuitable Have worn it on a cold rainy day with a bitingly cold wind. I was "AS WARM AS TOAST" I could not have made a better choice, i got exactly what i wanted and being a John Rocha product it is a jacket depicting the current trend in fashion. 10/10 well done
Needed a size larger
This coat is a very snug fit and my usual size 10 was too tight unless I wore only a thin top under it which is hardly winter wear.
I took it back to a local Debenhams after ringing to reserve a size 12. The size 12 fitted much better. Exchanging was very easy.
The coat is very well padded and I imagine will be lovely and warm once winter sets in.
Gorgeous warm coat
I loved this when I seen it online but waited for it to come. Wow it fits perfectly and feels so cosy on. I love that the sleeves have cuffs to keep out draughts and a hood. The belt sets this off and the colour is lovely, well worth the money with 25% off!
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