Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
TAKING MINE BACK TODAY!!
A LOVELY CHRISTMAS PRESENT (I THOUGHT) SHEDS RED PILE OVER WHATEVER IT TOUCHES, CURTAINS COVERED IN IT WHEN I PULLED THEM OPEN, WHITE BEDSPREAD SMEARED WITH RED WHEN I MADE THE BED, IT DROPS OFF ALL OVER THE PLACE, I HAVE WASHED IT TWICE IN AN ATTEMPT TO GET RID OF IT BUT ITS JUST THE SAME, I CAN RUN A TISSUE OVER IT AND ITS COVERED!! VERY DISAPPOINTING FOR A DESIGNER BRAND. TAKING IT BACK TODAY.
Absolute waste of money
Couldn't be more disappointed in this alleged designer product. Bought 3 dressing gowns for Christmas both of my children's (ted baker and blue zoo) were fantastic but this one for my wife was terrible. Constantly shed fluff all over everything in touched and very difficult to remove. After over half a dozen washes it is still shedding slightly but now looks totally washed out.
Cosy but sheds!
I loved this dressing gown from the minute I saw it. the colour is lovely and is really warm and cosy. However it sheds... a lot! I have had it nearly a month and it still hasn't stopped shedding its fluff. it gets on clothes, bed spreads, chairs and anything else it can stick to and is so difficult to get rid of, even after it has been in the washing machine. if I had known that before buying, I may have had second thoughts.
Hoodie dressing gown
Did I get some brownie points for this purchase??? " I've always wanted one of these with a hood" says the wife!! Unbeknown to me that is, however great quality soft to the touch and a perfect fit. Need I say more??
A hooded red dressing gown
This was a Christmas present for my daughter and she loved it. It was everything she wanted from a snug dressing gown.
Obviously it hasn't been washed so I am unable to comment on the quality in the long term.
good robe but colour not as photo
I was hoping for fire engine red, however it was with a slight blue-red.
Otherwise, delivery and quality excellent.
Very soft to touch.
I bought this item as a Christmas gift for my daughter having previously purchased a blue one for my other daughter last year. This is a lovely vibrant red colour and fits perfectly. It has a lovely luxurious feel to it. Only one slight problem, the left pocket has 2 holes in the bottom which I hope I am able to sew. Surprised to find this in what should be a good quality item!