Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I love my new robe the only downside is that despite being washed twice it is still shedding fluff everywhere
soft and luch to wear very comfortable and i do love the hood to snuggle into as well .
perfect and cosy ,and the hood is lovely to snuggle into and its lovely to touch and feel ,the tie belt is great to .
Lovely soft material, slightly shorter than I was expecting and very very fluffy!
Despite washing it as soon as I bought it, there is still red fluff left everywhere. Still love it though.
Lovely and luxurious -why don't you get one?
Fabulous red dressing gown in lovely soft material.
TAKING MINE BACK TODAY!!
A LOVELY CHRISTMAS PRESENT (I THOUGHT) SHEDS RED PILE OVER WHATEVER IT TOUCHES, CURTAINS COVERED IN IT WHEN I PULLED THEM OPEN, WHITE BEDSPREAD SMEARED WITH RED WHEN I MADE THE BED, IT DROPS OFF ALL OVER THE PLACE, I HAVE WASHED IT TWICE IN AN ATTEMPT TO GET RID OF IT BUT ITS JUST THE SAME, I CAN RUN A TISSUE OVER IT AND ITS COVERED!! VERY DISAPPOINTING FOR A DESIGNER BRAND. TAKING IT BACK TODAY.
Absolute waste of money
Couldn't be more disappointed in this alleged designer product. Bought 3 dressing gowns for Christmas both of my children's (ted baker and blue zoo) were fantastic but this one for my wife was terrible. Constantly shed fluff all over everything in touched and very difficult to remove. After over half a dozen washes it is still shedding slightly but now looks totally washed out.
Cosy but sheds!
I loved this dressing gown from the minute I saw it. the colour is lovely and is really warm and cosy. However it sheds... a lot! I have had it nearly a month and it still hasn't stopped shedding its fluff. it gets on clothes, bed spreads, chairs and anything else it can stick to and is so difficult to get rid of, even after it has been in the washing machine. if I had known that before buying, I may have had second thoughts.
Hoodie dressing gown
Did I get some brownie points for this purchase??? " I've always wanted one of these with a hood" says the wife!! Unbeknown to me that is, however great quality soft to the touch and a perfect fit. Need I say more??