Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Cosy and warm
lovely slippers, really warm lining inside and nice sole, soft enough for a slipper but also not completely flimsy as some are.
Come up small but stretch out quickly
I ordered a size 5, my usual size, and these were pulling on the end of my big toe, but after a little wear they are sort of too big!! When they arrived I considered returning them they were so small, but I went to the store and tried on the 6 and they did exactly the same thing on my toe, but sagged out at the sides and were definitely too wide even for my very wide feet, so I kept the 5s and they stretched very quickly. So just a word of warning to order small and don't panic if they seem too tiny to wear, this will soon change. It's a bit annoying but they are the style and colour I wanted.
The inner is really soft and cosy and they have enough structure to be useful and comfy to walk around in, and they're lovely and warm. The colour is as pictured and I snipped the silver charm off as I don't like it much.
I'm not convinced they will last very long given how much they have stretched in just a couple of weeks, but they'll do the job for now. These are really style over substance but they're a cosy interim option. I recommend them only for people who don't mind that they won't last long - I'm a bit disappointed as I don't have much money, but I'm enjoying how they look and feel for now.
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