Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Same faulty received twice
I really loved this item, great fit, until I saw a label with a red arrow on it pointing to a hole on the arm, I then returned this back to my local store. A month later my size was available again, so I ordered it, only to find when I received this item that I got exactly the same faulty product which I then returned to my local store. So not happy that this item was allowed to be sent out to a customer not only once but twice!!!!
purchased in sale with 25% and another 10% off so a bargain! not to thick material like a lot of onesies are. would recommend for a first time onesie as this is for me.
I bought this for my daughter last week,
it is fabulous quality, fits well and is really cosy!
Well worth the money.
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