Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
really nice dressing gown, very good value
Nice quality but sizing wrong. Bought 3 different ones for different sized people and all overly large.
a bad purchase
It was a bad purchase as the size 12-14 seems too big for me, quality is okay but I didn't like its style. I had no other choice than to return it back.
fluffly dressing gown
I recently bought this dressing gown for my daughter and she is absolutely delighted with it. It is so soft, cuddly and warm - its perfect for those raining winter evenings - thank you Debenhams!
lovely cuddly dressing gown
Good Value for the price
This bathrobe is very thick and great for when you get out the bath or shower. Slightly on the small size as the waist belt comes up a bit high on me at 5'6" which I think is about average and is just above the knee rather than just below which I think would be better. For the price a great buy
Great buy and excellent value for money.
I have been really pleased with this dressing gown as it's a quality item. I was concerned about the colour as it is described as 'cream' but it''s more an ivory colour so I was pleasantly surprised.The fabric is luxuriously soft and amazingly comfortable. The length is perfect for a person who is just 5ft 4! All in all this is excellent value for money and it's just right for relaxing in infront of the tv! Thank you Debenhams!
when browsing for the very firt time at DEBENHAMS online i identified the perfect robe for myself, infact, it was perfect. a multi-coloured polka dot design on white. i followed directions to the checkout when the item went a-wall and i could'nt find it again after looking for sometime i read that this item was no longer available so i settled for the plain white robe but felt disappointed. it arrived and i was still dreaming of the polka-dot robe.
while browsing a couple of days later i saw that the polka-dot robe i had first identified which had been the robe i really wanted and was availablethis time?
i am disappointed because by then i had worn the plain one and so was unable to return it. i'm not happy. sorry.