Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Skimp on quality and design
This is very disappointing. It looks longer on the model. I am 5'1" and it barely came over my knees. It is too big up top with long wappy sleeves and too small below the belt. It should have inserted side pockets because as you wrap it around you, you end up with a pocket on yer front leg. A simple thing made bad.
Soft and comfortable
Although I was initially disappointed that this item was not cotton, that was my fault for not reading the description properly. However, it is soft and comfortable and washes up nicely. It's price reflects the man made fabric and is probably good value for that fact.
Good dressing gown to pack for holidays!
I purchased this dressing gown as I was wanted a lightweight one to take on holiday. Material soft and I would agree with a previous reviewer that it is not as long as it appears on the model. Also I am a standard size 12 but again after reading previous reviews (reviews are so helpful!) I opted for the smaller size of 8/10 and it is fine. A good dressing gown to pull on when getting out of the shower and preparing to go out. Purchasing with a discount was an added bonus!
Lovely and soft but felt shorter on than looks in picture
Dressing gown was pretty much as described and really soft. However, it was a little on the small side and definitely felt shorter than it looks in the picture. This is the second item I have returned because it doesn't appear to be as it looks in picture on website so this is something I will consider about buying online in future.
However, taking it back was not a problem.
Was bought for my daughter as a Christmas present and she is highly delighted. Other colours would be great if they were available.
need size smaller than you would usually order. feels very cosy
I have given this review as the dressing gown was not checked.
Disappointed to receive this dressing gown with a fault as needed for a weekend away..The right hand pocket had been attached upside down, and I was surprised this had not been noticed,,possibly only my one and not a whole batch
had been done this way. The dressing gown had good soft material and comfortable to wear...had to return for a refund.
bought it as a gift for someone - absolutely lovely and so soft.