Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Lovely and soft but felt shorter on than looks in picture
Dressing gown was pretty much as described and really soft. However, it was a little on the small side and definitely felt shorter than it looks in the picture. This is the second item I have returned because it doesn't appear to be as it looks in picture on website so this is something I will consider about buying online in future.
However, taking it back was not a problem.
Was bought for my daughter as a Christmas present and she is highly delighted. Other colours would be great if they were available.
need size smaller than you would usually order. feels very cosy
I have given this review as the dressing gown was not checked.
Disappointed to receive this dressing gown with a fault as needed for a weekend away..The right hand pocket had been attached upside down, and I was surprised this had not been noticed,,possibly only my one and not a whole batch
had been done this way. The dressing gown had good soft material and comfortable to wear...had to return for a refund.
bought it as a gift for someone - absolutely lovely and so soft.
Great travel robe
I bought this as a christmas present for my mum. She was very happy with it. It is warm but light weight and folds very small, so perfect for travelling. Other reviewers mentioned that it comes up large and they were right, so i was very happy that I had opted for an 8-10 for my mum, who is about a 12.
Happy with purchase.
I bought this specifically for holidays and it is ideal. It is light and won't take up too much space in my suitcase. On reading earlier reviews I thought it might be a generous fit so went down a size when ordering, however I had to exchange it for a larger size so I believe this item is true to size.
Great value gown
I bought this for an upcoming hospital visit and it will fit the bill perfectly. It is comfortable and will give the right amount of cover up without being bulky. Very good quality for the price.