Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Shrunk after 1 wash
I am really disappointed with this bath robe. It is nice and thick but shrunk length ways after the first wash so is far too short to be practical.
Same thing happened to the one I bought as a Christmas gift for my sister. Rubbish and not fit for purpose.
a real towelling dressing gown
It is so difficult to find real towelling dressing gowns. This one is a real bargain, especially as it was half-price. Fits well and looks nice
Il love this toweling bath robe,not many bathrobe about now,all flees now which is ok ,but after a couple of washes they don,t look good.
Lovely towelling robe
Lovely robe as described , good fit. Just below knee length .
Good for petite figure
Mots dressing gowns swamp me but this one is perfect. The fabric is also not too 'heavy'. Very good value for money.
The dressing gown is so light and a great length
Love this dressing gown. It is so comfortable and just what I was looking for . The length is just right and the material is so cozy.
Lovely and warm thick towelling robe,
Ordered online as a Xmas present for my daughter and after opening it asked my husband to buy one for me as well.Is made of good quality thick towelling which is very soft to the touch. Would recommend. I have ordered lots of items recently from Debenhams and received all of them within 2 days. Great service.
Lovely Cotton Bathrobe
I ordered my Presence Cotton Bathrobe on-line in a size 12-14 as I thought it looked nice and was extremely good value.
Having completed my order, I decided to read the reviews. Some reviews said that they wished they have bought a bigger size, which then put me in a spin.
I needn't have worried, when it arrived it fitted me perfectly and was so soft and cosy I used it the next morning and have done so ever since.
The delivery was quick and the delivery man was so lovely, helpful, smiling and friendly. I will definite order again - oh and the delivery was free!