Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Not bad for the price
After reading previous reviews I was a bit nervous about the quality - but the garment is very soft and warm!
I would say it is sized a bit on the small side though, and the short tie is a bit bizarre.
After reading all the great reviews about this gown, I bought one too. And it suits its price. It's cheap and so is the quality. If u want a more chunky cuddly gown, this is not the one. You get what u pay for with this purchase.
Amazing value and super quality dressing gown bought for my wife for Christmas. Was one of the best presents she had from me and has been well worn since Christmas Day...so it must be good! It was so easy to buy on line. Thanks again Debenhams.
Purchased this dressing gown plus other sleepwear gifts for members of the family for Christmas. Nothing wrong with the actual garments, but very disappointed with the way in which they were received.. The packaging was dreadful, the garments were bundled up in the Debenhams bag and looked as though they had been laying around on the floor, also one of the garments was very grubby with black marks on it. I can only think that it is due to the volume of orders that Debenhams have to cope with during this busy period, but it is no excuse, and I will think about purchasing from the store next time where I can see what I am buying. Sorry for the complaint, but not up to Debenhams usual,standard.
This is one of the best things I've bought over the internet. The material is super luxurious and soft. Love the shape of the neckline which feels extra warm around the neck. It's perfect for functional use and for snuggling up on the sofa!!
Really soft and cuddly!!
Bought two of these dressing gowns,
One for myself and for daughter for
Xmas. Excellent value as bought in sale.
Feel really soft and cosy.