Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Best purchase ever
This dressing gown is the best iv ever had its soft and cosy
Very Poor Quality
I had high expectations of thie garment - it was purchased as an Xmas gift for my mother.
I removed it from packaging to check the sizing. It certainly was far smaller than a standard medium
However the main problem was the numerous faults in this item. The black edging on the gown as shown in the picture runs into the cream fleece - very poor quality and not what I would expect of DKNY. Overall garment felt cheap too - certainly not worth the money. Even the staff in store were shocked when I returned it. Left me with a predicament only 2 days before Christmas - just glad I checked it.
Certainly would not recommend.
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