Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
These were bought as a gift and the recipient is very happy with them, though iinitially she said they needed getting used to as they feel different to other slippers she has worn. They give more support and are now comfortable, and easy to care for, being machine washable.
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