Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Thongs of praise
Now, ladies, bear in mind that I have purchased this item for my girlfriend (who incidentally, lives in another country - hence, the delay in (her) taking receipt of same).
I initially took receipt of the above, & upon inspection, noticed defined quality, infinite detailing (the bow to the front), & exquisite finish to the product; obviously well-made, & from what my girlfriend says, a luxurious & comfortable fit; understated, too.
Ultimately, whenever I purchase lingerie for my lady, I take great care to consider her tastes & general decolletage - what she'll be wearing to work. This item (I purchased two) ticked all the right boxes, & I am assured by the knowledge that where I have erred in my selection, a helpful & understanding Customer Service team will always endeavour to attend to any issues, without preamble. First-class product - first-class service !!
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