Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Nice pair of shoes
These are luvly shoes fits well, and it is great value for money, it cant get any better! My son luvs these trainers and it looks great on him and more expensive. I would recommend this shoes!
Nice shoe...Good style
Like the style&color.Thought perfect suit to my younger child and he likes very much.It was upto my expectations when I have received the item.
Bought it in the sale and really worth for the money.Would recommend this product
The shoes are faulty- the shoe tongues are not properly stitched up
My 3 and a half year old son chose this shoes and I ordered them online. The order was ready to pick up quickly. At first I was quite happy with the purchase. The shoes looked good, fitted well and I bought them at 30% off the original price.
However, on the second day the left shoe tongue simply fell off while my son was wearing the shoes. I took the shoes back to the shop from which I picked up the order . The staff were very helpful and exchanged the shoes for another pair. I made sure that I checked the stitching of the tongues and it seemed ok. However, on the first day of my son wearing them the tongue of one of the shoes fell out again. I decided not to return them , because I like the design. Instead I took them to a shoe repair shop to get the tongues properly stitched up.
Nice design, but very disappointing quality. The shoes are faulty and I would not recommend them.
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