Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
My daughter likes the quilted effect on the boots and thinks that they look stylish.
Lovely boots, better quality than thought they were. Would definately reccommed
Great design - modern enough to please my 10 year old, but also practical
The design is well thought out - it has modern details to attract a young girl, but also has a practical heel and good fit. Easy to clean and seem robust.
Cheap but stylish
Cheap plastic looking, not worth full price. Had to exchange first pair as stitching came undone and buckles broke. Second pair fine and are a nice style however certainly not leather or good quality.
Heel came off after a week
My daughter wore these boots for school for a week and by the end of the week the heel was hanging off - I just need to arrange to return them to Debenhams now which will no doubt be a task in itself - shame because we liked the look of the boots
excellent boots a gift for my grandaughter.she loved them.
Great Price Fit And Service
Ordered these boots for my daughter and she loves them, the fit was perfect and the price was fantastic when compared to similar products elsewhere. We always buy her outfits from Debenhams as the fit, price, but above all else the quality, are simply first class and put the competition to shame.
Excellent quality boots good style and so comfy!
Fantastic quality boots Lovely fit and really comfy at a brilliant price