Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Although ordered right size they come out a little on the big side look great, able to tie tightly to stop slopping up and down
Value for money good quality a little on the big side but will grow into them
Worn with thicker socks etc my granddaughter loved them
Would definately recommend but order size smaller Ideal for our winter weather
Not true to size
Item is almost 3 sizes bigger and does look rather heavy
Good Boot but huge
I bought a size 9 for my daughter who is a 8.5/9 and the boot had an extra 2 finger spaces at the back. The boot itself looked good and I'm sure that had I ordered a smaller size the boot would have been kept. Maybe because the boot was big the lace up front didn't really come together, so almost appeared redundant.
Subscribe to our newsletter for the latest offers and promotions.