Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
My son liked these slippers so much last year, we bought the next size!
they shed their fur
these slippers are cosy and look lovely BUT they shed. have just spend the morning vacuuming up after the mess they have made- blue fluff all over my carpert, stairs, beds- ridicules. they are going straight in the bin- no wonder they were on sale. would have expected this from a lesser store, not from debhanams.
the picture on website did show a mule slipper but these have a full back. they look comfy and the fleece is ultra soft. a great purchase, my son likes them too.
Similar to a previous reviewer, I found this product was not a pair of mules: they had backs on. You are required to wait in all day for the courier to collect your return parcel.
Not as shown
The picture clearly shows these are mule style slippers and described as such. However they do have backs, ordered 2 pairs as I thought first had been mistakingly sent. I will be returning.
Lovely and cosy
Really lovely cosy slippers, too nice for feet though son they were bought for feels they are a bit tight, sure they will soon wear in.
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