Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I ordered a size larger than needed which was fortunate otherwise they would have been tight to get on. On the first attempt the horn came off followed by an ear. There were no more in stock so I had to repair them as my grand daughter wanted to keep them.
Very tight around back of slipper had to snip the elastic a little to fit but not put off! Come up slightly small too.
Defo buy these slippers if your child is a fan of the gruffalo! Lovely quality! Had them in the sale 2 bargin! : )
They look great
They are for my grandson for Xmas he is gruffalo mad
Come up very small so order big
These are lovely slippers, good quality, but I bough size 10-11 for a child with size 9 feet and they were tight.
Poor quality for price, elastic snapped in less than one day.
I ordered these for my gruffalo obsessed daughter recently and noticed straight away that the elastic seemed extremely tight, they looked as though they'd be rather uncomfortable. I tried them on her, and she didn't seem to mind how tight the elastic was, so I snipped the tag off and let her continue wearing them. The slippers were rather poorly stitched, the green wart on the end of the gruffalo's nose was only half stitched on with thread dangling from the slipper which I had to snip off, leaving one slipper without the infamous green wart. At this point I was glad I'd got these less than half price! After less than one day of wear the elastic snapped in one of the slippers rendering them useless. Unfortunately they'll have to be returned.