Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Boy's grey flat front belted school uniform trousers
Poor quality trousers
Normally I buy my daughter's and son's uniform from two other top high-street stores, but they'd both sold out of school trousers. Having no other choice, and thinking that Debenhams clothes are normally good quality I bought these for my 8 year old son. I had read all the previous reviews and was a little concerned by some of them on the quality of the trousers, but as there were only a couple of poor reviews I thought I give Debenhams a go, plus I needed some trousers in a hurry. However, after only being worn once each and washed once each both pairs looked like they were months old and looked really worn out, especially on the knees. The knees had gone white and nearly thread-bare yet my son had not been rough with them. I've never experienced this problem with trousers bought else-where. After a week one pair completely wore through on the knee so I threw them away, and then a week later the other pair came apart along the seam. I had to sew these up and have since bought some more from anther high-street store. I'm not impressed at all as both pairs lasted a grand total of two weeks. I have never ever had such poor quality clothing and will not be buying school uniforms from Debenhams again.
Boys school trousers
I ordered my first lot of debenhams uniform last year and have used ever since. Great quality for not much more than cheaper stores, which saves money in the end. Great quality trousers. Good thickness. Not flimsy and thin . I have washed a few times now and they still look like new and I haven't needed to iron them as they hold their shape
Excellent school trousers
Very pleased, highly recommended
Super smart trousers !
I bought these on-line for my youngest son in two sizes.The smaller pair fitted beautifully and look more expensive than they were (especially as they were bought in the sale!) I was so impressed that I kept the larger size and have ordered another pair for next year.The smart belt really finishes them off beautifully.
Poor quality - bobbling after a few weeks
Bought a couple of these for my 4 year old for the start of the term a few weeks ago. One pair developed a hole in the seam after one wash but were very quickly replaced by very helpful customer services. Both pairs have now developed bobbling and look worn after a few weeks and customer services will not replace them unless they are taken in store to be assessed. That's fine but I don't think I should be having to look for new school trousers already !
The style of the trousers is great but they are not fit for purpose.
Nice school trousers
These look better quality than most, fit good, got adjustable waist - always essential for my kids. After day 1 of wearing them my boy came home covered in green paint, bonus is it appears to have come out in the wash - dunno if this was to do with the trousers though.
Lovely smart trousers and super value for money. The best on the market
I bought these my son wore these twice and when I washed them they went all bobbley.
I'm going to take the other pair back.