Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Ideal bridesmaid shoes
Fab service as always from debenhams!
Gorgeous bridesmaid shoes for 8year old, slightly wide to fit but won't cause a problem as only marginal, but if have particularly narrow feet maybe not the best purchase. I bought 2 pairs for both girls and they both love them with a small but stable heel. The Ivory colour is nearer to white than cream but perfect for us.
These shoes are beautiful.Very good quality and great value for money.They are very comfortable and my daughter loves them.
Great for kiddes at wedding
Bought for my niece and she loved them, she will be like a princess on the big day!
Bought these shoes for my flower girl, she absolutely loves them.
Bought these for my 4 year old daughter, she fell in love with them and wants to wear them all the time. Lovely quality and really pretty without being tacky.
These are perfect for the two small bridesmaids we are having at our wedding, colour is spot on with the ivory dresses we bought elsewhere and love the little pearl bead embellishments. At 7 and 8 years old the girls love the small heels and the strap keeps them on safely.
Not what I wanted
Misleading photograph on website, these shoes were much darker almost a light beige rather than a true ivory.
However, they came promptly, I went into the store to collect them and as they weren't what I wanted I was able to return them within an hour.
There was a small problem with a missing product code or something but after 30-40m investigation on the computer, the staff were helpful and able to refund back on my card immediately.
Product could be improved by higher quality photos which reflect what you are purchasing online.
these are just what we were looking for, they are a good fit not too narrow. a good height for an older flower girl. prompt delivery