Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Bought these to try on with other styles for the bridesmaids at my daughter's wedding. True to size,. Returned as another style liked better.
Bye Bye Butterfly!
My 2yr old daughter was given these as her flower girl shoes! unfortunately after coming down the aisle one of the butterflies had fallen off... After the meal we noticed the other had too! Without them the shoes are rather plain and not worth the money fora shoe with no detail! Shame as they were a perfect fit and the 7 yr old bridesmaid who also had them (and the same problem) said they were very comfy!
The first butterfly fell off within an hour of wearing them
We bought these for 2 bridesmaids and within a couple of hours the butterflies had fallen off both pairs. Very disappointing as the shoes were chosen to go with the butterflies on their dresses.
I bought these for my 6 year old and 2 year old. My 6 year old has wide feet and I had to get these shoes in a bigger size. My 2 year old is very active and after a couple of hours the butterflies had come off both shoes which was disappointing. The butterflies are only attached with a metal clip, I feel they could be more secure. All in all they are lovely looking shoes but make sure you try them on in advance.
Ivory Butterfly Pumps
A lovely shoe; my daughter loves them! But concerned as to how I keep them clean!
I bought these shoes for my 4 year old daughter as she was my bridesmaid at our wedding and they looked gorgeous!!! She loved them!
Only thing I would say is that I bought these in a 9 as all hers shoes are a 9 apart from her school shoes but I bought them bigger so she could grow into them! Unfortunately the 9s were too small so I had to take them back and order a 10 which were perfect so all worked out fine in the end!!
Beautiful shoe. Ordered two sizes and unfortunately neither fit my daughter but the shoe itself is faultless.
These are lovely shoes, but not suited to a child with a wide fitting foot. Fitted my daughter, but not my niece.