Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Does NOT fit over the head!
DO NOT BUY THIS ITEM AS YOU WILL BE RETURNING IT!
I bought this for my one year olds birthday. This is a stunning dress with beautiful beading. I was so pleased with it until I tried to dress my daughter. It has a zip on one side- not sure why this is there as the straps are to short to fit over my daughters head although she is very small for her age.
I tried to force it over her head but still no success. Someone needs to seriously look into this or maybe use a proper tape measure next time in order to get the sizing right.
This dress would have got five stars if it was fit for purpose. What a shame! Looks like I will be returning it for a refund.
wrong size of neck
i purchase this for my 2 years old daughter but the dress can not be pass through her head when i use some pressure the stitching from one starp comes off then i use valcro to mend that dress because with out that the dress neck size is too small for her.
so i believe it is wrong drafting in this size at neck point ..
i don't recommend it with this fault ..
i am great fan of your products but very disappointed by this dress.
poor quality stiching
I purchased three of these dresses for bridesmaids at a recent wedding. All three dresses were of poor quality, although the children looked lovely. As the day progressed the layers of net started to come unstiched and in one dress a whole layer came off.
I purchased these dresses as flowergirl dresses for my forthcoming weddng, the photographs do not do them justice, you really need to order them to see the detail.
The dress was brought for my niece and she loved it! The dress is grown up but not to much and the material was light and not irritatable. The sparkle jewellery bits were also great!
i have bought two of these dresses today in age 6 &9 i have also order another two for free home delivery. I have 4 flowergirls for my wedding this august ranging from age 4 - 9 the style suits all of them they feel like little princess and were squealing with excitement in the changing rooms.
The dresses were in the 20% off sale so the value for money was exceptional compared to other high street shops. The quality is also amazing.
I was also pleased with the staff as all the sizes were not available for me they were very helpful in ordering them for me.
Really pleased thanks debenhams
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