Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Usual caterpillar boots with great style..excellent
Really comfortable and an amazing quality! Can't take it off since I bought it!
The boots are a bit darker than the picture.have to say im very pleased with the colour.these are my second pair I have black ones also.warm and comfy and they do wear great with age.great value for money
Nice boots but will be returning them
The are just too hard to get on and off. Nice boots otherwise.
Love these boots, the only thing that would make them 100% is if the sheepskin lining fully lined the boot. The sheepskin lining only goes down to the ankle, wish they had the foot area lined in sheepskin too.
Very well made, think they will last a long time
Look good but not comfortable
These boots looked great in the box but were hard and uncomfortable, and the toes turned up at the ends!
Such a shame as they would have been a bargain in the sale.
I really liked these boots. They look really nice on. But, unfortunately I had to return them because I could not get them off. There is no zip and the opening is very slight, that, coupled with the fur rubbing against jeans and you just can't pull them off. I had to get my husband to help and even he was yanking at them for 5 minutes. Not very practical. My only other complaint was that they are also a bit heavy and cluncky to walk in and there is no give around the ankle at all when you try to bend your feet to walk so you almost have to do a bit more of a stomp. But if you go for look and style over practicality and comfort then they are great.
Lovely Boot with a design flaw
Boots lovely but for the sake of a side zip (not present) you cannot get the boots on. The foot part of the boot is solid and inflexible (as CATS should be) but without a zip you have to try and haul your feet in. I managed to get one on and realised I would not be able to wear over jeans and gave up. Have to return and I would imagine many others would have to as well. Disappointed.