Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Very solid boots, well made. Very comfortable once on. only negative thing is they are a little tight trying to get foot in. I'm sure once the leather softens they will be fine. I bought them at sale price so very good value for money.
These boots are fantastic and soo comfy !!!
I absolutely love these boots ! Great price as they were reduced. They are very trendy, warm, comfy and smart (dog walker here and fed up of wearing ugg style boots these have a bit of a heel). They go with anything especially skinny jeans/jeggings/leggings and skirts and dresses and make me feel good. They can slip on and off and are waterproof. I would definitely buy another pair in black and are good quality. I am surprised at the other reviews caterpillar are a good brand and searched everywhere for this colour were hard to find but debenhams had them in stock.
very happy gift purchase
after reading reviews was abit worried about ordering them, but got in sale has a birthday present and my daughter was very very happy with them she has,nt taken them off if they last has long has her other cat pair will be very happy .good quality and nice colour
Very hard leather if it is really a leather. Very small opening and almost impossible to put them on. I manage to put my feet in but after few minutes of walking i started to feel pain all over my feet. When i went home i had a sore on the bony part of my ankle. Very disappointed as I like the style, good thing i didn't have to pay the full price. Bought ugg boots instead.
not very good
Sent them straight back. Look better in the pic. Hard ungiving leather, hard sole, hard inner very uncomfortable & small across the foot. Would have torn my feet to shreds had i kept them. Bought some timberland boots instead.
A real shame!
Great looking boots and so disappointed that the opening under the top buckle is so small that there is absolutely no way I could get the boots on.