Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
These boots are great if you have someone with you to get them off. I've wanted some for years and finally ordered some in my usual size 6 that I always wear. Was sooooo disappointed they were a knightmare are to get on and off. Maybe if you go up a shoe size they may fit but don't know.
Much lighter Colour and they rub at the ankle!
I was really disappointed with these when they arrived, they are a tan colour, almost like a CAT workboot, not the nice dark chocolate brown colour in the photo- very misleading! Also they have a metal buckle right at the ankle bone which really rubs, and they are a nightmare to get off. Also, "Shearling" seems to mean faux fur!
Sturdy and warm though.
Love these boots
Loved these boots bought online delivered to the local store. Only problem very tight to get on quite stiff on ankle (did use a carrier bag initially to get on & off!) comfy once on and getting easier with each time I wear them! Did buy them with25% off so great bargain.
Impossible to get off!
I absolutely loved these boots, they go on easily enough, but I wasn't able to get them off on my own. I have slim feet and ankles, so I don't think it was me, I think it was the boots. I had to return them as I can't have boots I can't get out of alone. Such a shame as they looked great and we're cosy and comfy.
Warm, cosy, comfy and cool!
These boots are perfect for the cold weather! They have a warm, soft lining and are really comfortable and sturdy.
Ordered these boots when the 20% offer was on aswell. Fantastic value for money. Comfortable boots, very warm, very sturdy and very very good to look at... LOVE THEM!!!
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