Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I looked at loads of lampshades before I chose this one, I liked the colour and the look was a bit different - although not cheap! When it arrived we couldn't believe the size of the box - it was ginormous, and checking the size of the lampshade on the website we realised it was 60cm - far too big for our average dining room. We had to send it back, as it would have totally dominated the room. A couple of the 'struts' had also come out from the edges, they were only stuck in with glue. Overall, not worth the money,you are paying for an oversized 'statement'. Ok if you live in a castle!
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