Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Great duvet set
Bought this for my son's bedroom and it looks very smart. Material doesn't seem to be very soft, but perhaps it will soften up a bit after washing. Nice design. Pleased with my purchase and it was in the sale, so even better!
Good value, I think
I have bought this for a present, so cannot unwrap it to feel the quality or check the size. However, the cost in the sale seemed quite reasonable and I was glad to find a design that was suitable for men or women.
Very pleased with this item. Lovely quality. Washed a few times now and comes up lovely every time. Would recommend.
Bought for teenage son he loves it lovely and soft true colour likeness to picture good value, washes well so far so good.
A great buy
Lovely design good quality material very easy to iron. Looks very clean and crisp on the bed.
Good quality for the money. Colours true as picture.
Crisp and fresh
Smooth, crisp and fresh-looking, and irons beautifully. Bought two sets for twin beds, and they look "the business"!
pleased yes and no.
I purchased 2 hugo navy quilt cover and pillowcases sets. 1 was fine excellant in fact the other one I was very dissapointed with. After washing the items, pressing them only to find at the the of the cover right in the middle was a fault in the weave. I could not keep it like that as it could clearly be seen. I phone customer service straight away and I must say that I was very impressed with the gentleman on the telehone . He was most helpfull and arranged for the item to be taken back by courier and a replacement sent. The item has been picket up and I am now waiting for the replacement. The 2nd cover (hugo the same) was perfectly alright and is now on the bed looking resplendant and I am very pleased with the style and quality.