Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Designer white 'Sateen Stripe' bedding set
Not worth full price
This duvet cover wrinkles so much after once sleep in it that you can't even see the stripes in it anymore, regardless of how well ironed it was before you make the bed.
It is also far too big which makes it look even more messy.
Overall I'm not happy, won't be buying the brand again, and am very happy I bought it whilst on sale, although if given the option to change my mind I still wouldn't buy it again even if it was cheaper.
This duvet set looks good but unfortunately it crushes easily.
This duvet set looks good but unfortunately it crushes easily. This means that it always looks as if it needs ironed, with the duvet being crumpled if you sit on it, and the pillows, of course, are even worse. As a consequence the 'sateen' effect does not show up very well. I have a similar duvet set from another main store and this is of a much better quality, for the same price. I bought this half-price from Debenhams, and I would certainly have been annoyed had I had paid the full price, given the quality.
Its very beautiful wanted a hotel feel room and this was just perfect.
Pair purchased, both faulty.
Of the pair in the packet .... One was not stitched up to the corner so there was a hole, the other was 20cm bigger one side compaired to the other! Very obvious faults that should not have been missed at the Indian factory. Material is on the thin side.