Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I have had this set for 1 month and it has started to bobble. It looked really lovely when first on the bed, now it looks tatty. Am definitely asking for a refund.
We bought this king size duvet as it was the nearest match we could find to our bedding and curtains which was only a double and has since been discontinued.
We have had the duvet on the bed for 3 weeks, washed once and the material has gone all 'bobbly'. I doubt it will last the 3 month winter season never mind a couple of years and looks more worn than the double we have relegated to the spare room which we have had for 4 years.
I will try and return the item as we are very disappointed.
An excellent product at a very keen price. Have looked for this type and have seen many at different stores and at more expense. I was impressed with the whole transaction.
We ordered the king size quilt set and I have to say it is the nicest quality set we have had for a long time.
Very stylish and elegant
Luxuriously thick and beautiful top side. Good weight for winter. Much admired by our first guest. Has washed well without need for ironing.
The picture does not do it justice. It really is a beautiful addition to the bedroom.
This bed linen looks great on the Bed
Bought Online in sale so happy with value for money. Good quality, looks like it will wash well and last.