Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Best ever duvet covers I've bought
I chose this because I loved the colours on the website pic. In real life, it's still better - very chic and boutique.
The topside is a silky material - as a couple of other reviewers have said, you probably do have to take more care that you don't snag it then with all polycotton or cotton covers. That said, I've had a cat sleeping on mine every night for the last week and no damage so far!
The underside is a densely woven polycotton. I never knew polycotton could be so utterly comfortable and luxurious to sleep under - this is even better than the cotton designer duvet cover I got last year and which, until now, has been my favourite.
Be careful when you wash it, the colour does run a bit but then that's to be expected with darker colours. It dries quickly.
Very happy with my purchase so far, and debating whether to buy another before they all go!
Very attractive design
This is a very attractive duvet set and very stylish looking. However, I did return after seeing one I preferred elsewhere.
Beautiful fabric and vibrant colour
This is a beautiful vibrant red duvet cover which is lovely to wash
I can't tell you how disappointed I am in the quilt cover? I saw it on display and it looked lovely. I bought it a couple of months before we decorated and couldn't wait to put it on the bed. It snags easy and needs ironing as it is not crease free.It was a complete waste of money as far as I am concerned and I am looking to replace it. Normally bedding lasts me for years this one has only been on the bed for months.
Wouldn't purchase this tie of material again.
Really disappointed with this quilt! don't wear jewellery or have long nails because it catches and snags! i've had my quilt cover a couple of months and now it is in need of replacing,waste of money!!
This double duvet cover does not come with the pillow cases as displayed! Who would want a duvet with no pillow cases. Why sell them without?
Lovely looking bedding
I am very pleased with this bedding it looks really lovely. The only problem was one pair of pillow cases didn't match each other but one call to Debenhams sorted it out. They were collected and exchanged for a perfect pair by courier. Great service!
This product is advertised with Pillow cases and the price reflects buying a FULL duvet set ie duvet and pillow cases.
The pillow cases are not easy to find so there is very little detail or advise telling you it is not included.
If the product marketers were genuine they would put in bold before the buy button, comes without pillow cases and also give you a link for the pillow cases.
To be honest I have always thought of Debenhams as a quality retailer but this proves they have gone down hill.
I would not recommend anyone buys a product this expensive without pillow cases. Good quality product although not COMPLETE. You wouldn't buy a bike without a saddle would you??