Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Bought this set in the sale, washed really well and easy to iron, loved the pattern,but on the down side the finish was very poor the pillow cases were terrible, I had to sew most of the seams as who ever stitched them had no idea. What has happened to quality control?
May be I was just unlucky with mine!
Lovely design and it can be reversed so it's like having two quilt covers.
It looks lovely on the bed and it's as shown on the website. The great benefit is that it can be used without ironing. It would have been nice if it came with pillowcases as I had to buy them seperetely.
Extra charges for pillowcases !!
I always assumed that duvet covers come with pillowcases and went ahead and ordered this lilac set thinking it would come with pillowcases too !! I know it's been mentioned in the Product desc, which I did check when I didn't receive my pillowcases, but don't you think it would be sensible to include pillowcases with the duvet cover and then charge us together. In which case we would be able to see the full price of a duvet set. I had to order the pillowcases today as the duvet cover without the pillowcases looks so sore to my eyes :( And the total cost is just too high for this product.
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