Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I wish I had paid attention to some of the reviews, but I was seduced by the pretty picture. The colour of the item was indeed much darker than in the picture. I decided to give it a try in our bedroom but really don't like it and it is now on its way to the charity shop. I wasn't very keen on the feel of the fabric either, or its quality.
Beautiful colours and good quality
I purchased this duvet set quite some time ago and it still looks good and washes brilliantly. Very pleased with this purchase and would recommend it and buy it again.
Not correct colours
I ordered this bedding set as it was advertised and displayed as gold and duck egg blue, this would match lovely with by gold curtains and carpet but when I received it, the colours were more like bronze and darker shad of blue. It is very good quality and a lovely pattern but very disappointed the colour differs from what's advertised. I returned thus to store.
Colour shown not representative of actual product.
This duvet set is very dark in colour and disappointingly not represented on the original advert picture, it is also very heavy the underside fabric is poor quality.
Really nice duvet set,im impress with the quality.the colour is more "duck egg"then blue but its still nice did not return it.
Excellent duvet cover set,looks stunning in our bedroom. Gold colour coordinates well with oak furniture. Oxford pillowcases look really nice.
Disappointed with colour of this item
Quilt cover looks lovely in online photo but the colour when I received it was not as indicated in the photo, its quite a dark gold colour in reality, which is not what I was looking for.
Otherwise its a good quality item
Really happy with this purchase, very good quality duvet
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