Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Lovely Hotel Quality Bedding
I purchased this in the sale at a Debenhams store, great quality and feels lovely, have washed it and turned out just fine, never seen any bobbling or splitting as other customers have experienced. Have bought several Jasper Conran duvet covers and never had a problem.
Very bad quality
I am sick of returning the pillowcases because they keep splitting. I am on my third set. The duvet cover is now bobbling badly. This set was not cheap and, judging by other reviews, my experience is not unique. 18 months after buying my set, these are still being sold by Debenhams. They should send any stock they have left back to their suppliers and take this design off sale.
VERY POOR QUALITY
Pillowcases all split and became frayed within a few weeks. After a couple of washes they were fit for the bin, no way worth the money.
It might look a lovely set but not worth it for a couple of weeks and then it falls apart. I have had better quality in a cheap duvet set!
Totally disappointing, would not recommend wasting your money on this product!
THE WORST BEDDING I HAVE EVER BOUGHT
Four sets of pillowcases all ripped when putting the pillows in and the bedding bobbled almost immediately. Terrible quality though looked lovely when we first got it! Beyond disappointed, will never purchase anything from this range again!!!
This set looks lovely...however it doesn't last for long. Duvet cover has rubbed up and gone bobbly after a couple of washes and pillowcases have split.
In my opinion not a good buy.
Bought this product a couple of months ago and was disappointed in the quality to start with. 3 washes later I am appalled...the pillow case have split!
Wouldn't recommend this product and certainly not at the price!
High priced rubbish
Cheapo product at a premium price, looks good until you try to use it and then the nasty quality shows its true colours
Looks great but only for show
I purchased this duvet cover and the matching pillow cases 6 months ago. When I took it out of the packaging I was impressed by the feel and colour and the designed looked beautiful on my bed. However as I was straightening out the duvet cover I noticed that some of the satin edging wasn't stitched and so was hanging loose. I returned this to store for an exchange from a very helpful and appologetic assistant. About a month later I noticed that the satin detail on one of the pillow cases was becoming unstitched so had to return the pillow cases for an exchange.
Maybe I was unlucky but for the price you'd expect better quality and I wouldn't risk buying this in the future.