Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
After looking at various Web Sites for a Duvet Cover to fit new Super King Bed decided to purchase this Jasper Conran Montpelier Duvet Cover from Debenhams Direct and please we did, lovely style great quality includes pillowcases and quick delivery, in fact so pleased we have since bought another Jasper Conran Cover.
We also bought a Duck Down Duvet (Duo) 9 Tog + 4.5 Tog which clips together in winter and then can be used at other times so you have 3 different weight duvets in one which I fully recommend.
It also pays to look at offers available from the various Voucher Code sites.
Really lovey quilt. Shame it doesn't come in a set with the pillow cases but you can't have everything. Goods received well packed and very fast indeed. Really is a lovely quality cover, would highly recommend.
Great quality bed linden
Lovely feel to this bed linen although it is a bit pricey being Jasper Conran.
Really good quality material and lovely colour. Expensive though especially as this isn't a duvet set so pillow cases are separate price.
I didn't keep the product though as it had a small mark on it and for the price I would expect it to be perfect!
Lovely bedding, very simple and feels luxurious. Took some ironing after being washed which was annoying, but overall very pleased.
Nice Design, shame about the quality
I had high hopes for this duvet cover set, expecting the fabric to soften with washing. These hopes were, however, dashed once I had washed the set to see a creased, crumpled, rough pile of material in front of me (alas it's too late to return it now & what a waste of money were my thoughts).
The fabric is so rough that I could almost exfoliate my legs on it and I also find it hard to believe that this is a 240 thread count duvet cover. Also the duvet cover creases constantly from use and you can not get away with not ironing it so be prepared for the hassle of ironing if you buy this. On the plus side, the design and colour are good - it's just a shame that such "cheap" fabric has been used for what is not a cheap duvet set.
Perhaps Debenhams would like to quality check the promoted thread count of this product as I have never before experienced such a "rough" duvet cover with this alleged thread count?
This really looks fantastic, rich and very classy
i am in love with this bedding
I have never felt so comfortable in bed. Great value, great product. Though, as some people have said, some of the buttons are a little loose.